How to use your quarterly retro to fix problems in your go-to-market (Part 2 of 2)
Part 2 of 2
Two weeks ago I wrote part 1 of a two-part series on how to use your quarterly retro to fix problems in your go-to-market, focusing on the Awareness, Education and Selection stages of the Customer Journey Framework. In this week’s part 2 we look at the Onboarding, Impact and Expansion stages.
While you can read this post in isolation, I recommend reading part 1 and my earlier post where I shared my template for doing a quarterly retro of your business.